How did LEGO become one of the world's largest toymakers?

LEGO grew from a Danish carpenter's workshop by focusing on one precise, interchangeable brick, then recovered from a near-bankruptcy by licensing, adult fans and a return to building.

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Close-up of many loose LEGO bricks in bright pink, green, blue, yellow, orange and red, scattered across a white surface.
A pile of colorful LEGO bricks lies on a surface in a close-up view. Image: Ypiyush22, CC BY-SA 4.0, via Wikimedia Commons. Chosen automatically; not checked by a person.
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The short answer

LEGO began as a small carpenter's workshop and, over roughly 90 years, became one of the world's largest toy manufacturers. It remains owned by the Kirk Kristiansen family across generations. Its rise rested on a single standardized product, a crisis in the early 2000s that pushed it back toward that product, and later growth from licensing, films, games and adult fans. [1]

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A system built on quality

According to Forbes, the modern LEGO brick came into being under Godtfred Kirk Kristiansen, the second generation of the family to run the firm. He saw the brick as a sturdy, simple product and a system offering endless creative possibilities. He drew up a list of product characteristics, including long hours of play and quality in every detail, and circulated it to everyone in the company. He also applied his knowledge of material science and production technology to manufacturing. Because of those precise specifications, bricks made under his watch are interchangeable with those sold today. [2]

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The crisis of the late 1990s and 2000s

National Geographic reports that LEGO posted its first-ever loss in 1998 and reported a $238 million loss in 2003, when the company was looking seriously at bankruptcy. It had moved into clothing, amusement parks, video games and jewelry, on the thinking that people valued the brand more than the product. Its sets had also been simplified so heavily that customers could skip the build experience, and one retailer reported shoppers asking for the LEGO aisle while standing in it. [3]

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Adult fans, licensing and focus

Adult fans, known as AFOLs, were already buying heavily. When LEGO began making licensed sets tied to films such as Star Wars and Harry Potter, adults bought most of that merchandise, and at one point they made up 70 percent of buyers of Mindstorms robots. Executives had long seen these fans as a source of irritation, but during the crisis the company began listening to them, drawing on them for design, software and marketing ideas, and formed an AFOL Engagement Team. [3]

Smithsonian Magazine, summarizing reports from Forbes, Quartz and others, says LEGO passed Mattel as the world's most profitable toy company, having overtaken Hasbro the year before. It credits a wider focus on adults and hobbyists, licensing deals such as Star Wars and Disney, The Lego Movie, video games and minifigures. It also quotes the New Yorker's contrast: Hasbro and Mattel grew through diverse toys, while LEGO focused on one iconic product and tried to get more kids to play with it. [4]

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Recent performance

Business Insider reported that LEGO's revenue rose 13% in the first half of 2024 to $4.6 billion, while industry sales fell 1% over the same period. RTÉ adds that the company has also had success in television, film and gaming, and that its Legoland resorts remain popular. [5] [6]

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Timeline

  1. 1998LEGO posts its first-ever loss
  2. 2003LEGO reports a $238 million loss and looks seriously at bankruptcy
  3. First half of 2024LEGO revenue rises 13% to $4.6 billion while industry sales fall 1%

Drawn from the dates given in this thread.

Sources

  1. The LEGO Group history - About Us (lego.com) Found by source search. Not checked by a person.
  2. How LEGO Grew to Global Dominance (forbes.com) Found by source search. Not checked by a person.
  3. The inside story of how a 'band of misfits' saved Lego | National Geographic (nationalgeographic.com) Found by source search. Not checked by a person.
  4. Lego Is the Biggest Toy Company in the World (smithsonianmag.com) Found by source search. Not checked by a person.
  5. How Lego Built Itself Into a Nearly Inflation-Proof Toy Company - Business Insider (businessinsider.com) Found by source search. Not checked by a person.
  6. Bricking It: How Lego built a toy shop behemoth (rte.ie) Found by source search. Not checked by a person.

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